Well, I started the Future Journalism Project to explore just this and there really are as many answers as there are questions.
What concerns me most is the push toward customized and personalized news as a technological holy grail. My worry is that increased customization will lead to increasingly closed information silos where people are only hearing about what they want to hear about, and from angles and perspectives that they’re comfortable with.
As that increases, I think you’ll see increased civic and political fragmentation as there’s no common ground to discuss the important issues of the day. — Michael