Libraries and librarians…are…a kind of secular clergy, a trusted ear and an unbiased source of information and support to anyone who walks in the door. This is the compact we have at the deeper levels of our engagement with our communities past the bestsellers and free internet. There is a web of trust. Our users know, or should know, that they can come to us with issues and concerns and that we will leverage our best abilities to their ends. No matter what crazy crap is going on in your life the librarian will figure it out and set you up with at least some better understanding and a direction to go in.