In times of crisis our social spaces become troves of information. Misinformation too as journalists and ordinary citizens try to make heads and tails of what’s going on around them.
A disaster is no time to try to verify on the fly. It’s not the moment to figure out what your standards and practices are for handling crowdsourced information. Yet it’s what many - too many - newsrooms and other organizations do.
Fortunately, an abundance of tools, technologies and best practices have emerged in recent years that enable anyone to master the new art of verification, and more are being developed all the time.
It is, in the end, about achieving a harmony of two core elements: Preparing, training and coordinating people in advance and during an emergency; and providing them with access and resources to enable them to take full advantage of the ever-evolving tools that can help with verification.
The combination of the human and the technological with a sense of direction and diligence is ultimately what helps speed and perfect verification. Admittedly, however, this is a new combination, and the landscape of tools and technologies can change quickly.
This book synthesizes the best advice and experience by drawing upon the expertise of leading practitioners from some of the world’s top news organizations, NGOs, volunteer and technical communities, and even the United Nations. It offers essential guidance, tools and processes to help organizations and professionals serve the public with reliable, timely information when it matters most.