“I can say from personal experience that when I have gone into threads to explain how our comments work or help users with questions/issues they might have, the tone changes simply because the user realizes someone from The Post is listening.”
- Jon DeNunzio, The Washington Post’s Interactivity editor
According to an article by Sarah Marshall, Google+ can be a great tool for journalists to generate contacts for a news story, aggregate news and share information among contacts. Most notably, Google+ has included the option of instant messaging, video calling and voice chatting for its users. Better yet, contacts do not have to belong to the exclusive Google+ network, they can simply be Gmail users. To promote collaboration and accessibility, Google Docs can be shared among Google+ users.
H/T: Journalism.co.uk